Returns & Exchanges

At Redtail Overland, we stand behind the quality of our gear and offer a 30-day return window for items in new, unused condition with original packaging. We want to ensure you are fully equipped and satisfied for your next adventure.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the items in their original boxes, ensuring all tags, manuals, and hardware are included to avoid restocking fees.

• 3.
  Ship the Gear

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.

• 4.
  Inspection and Refund

  Once our warehouse team inspects the returned equipment, we will process your refund to the original payment method within 5-7 business days.